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ALERTS
Please see the Collector’s page or the Water/Sewer page for a User Guide to make Water/Sewer payments.

Water Billing Department

  • Online Water Bill Instructions
  • Questions about your bill, (978) 538-5914
  • Problems with rusty water, (978) 536-0600
  • Soiled laundry due to rusty water, free bottles of solution are available at City Hall
  • Questions relating to streets and sewers, call (978) 536-0600
  • Questions about Water Quality, call (978) 536-5069

  • Billing Supervisor Janis Survilas
    978-538-5915 Email
  • Staff Lisa Leavitt
    978-538-5918 Email
  • Staff Kelly Lomasney
    978-538-5916 Email