If you have questions regarding your bill please call us at (978) 538-5914.

If you have any problems with rusty water, please call Public Services at (978) 536-0600 as there may be a problem in the area that they are working on, or need to be notified immediately.

If you have soiled laundry due to the rusty water, bottles of solution are available at the Water and Sewer Billing Department in City Hall for your use at no cost.

For questions relating to streets and sewers, please call Public Services at (978) 536-0600.
For questions regarding Water Quality, please call the Treatment Plant at (978) 536-5069.

Water / Sewer rates for residential

Water Rate 1st 15 15-30 30+

Per 100 cubic feet 2.4400 2.6600 2.9000

Sewer Rate 1st 15 Over 15 30+

Per 100 cubic feet 3.2500 3.5800

Water / Sewer rates for commercial

Water Rate 1st 15 15-150 150+

Per 100 cubic feet 2.9000 3.1600 3.4400

Sewer Rate 1st 15 Over 15 30+

Per 100 cubic feet 3.7500 4.1300

Staff

Billing Supervisor: Janis Survilas   (978) 538-5915    Email
Heather Thifault   (978) 538-5916   Email
Jill Panek   (978) 538-5918    Email