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Water Billing

Water Billing


  • Frequently Asked Questions

  • Questions regarding your bill, call (978) 538-5914.
  • Problems with rusty water, call (978) 536-0600.
  • If you have soiled laundry due to the rusty water, bottles of solution are available at the Water Billing Department in City Hall at no cost.

  • Questions relating to streets and sewers, call (978) 536-0600.
  • Questions about Water Quality, call (978) 536-5069.

  • Staff

  • Billing Supervisor: Janis Survilas (978) 538-5915 Email
  • Heather Thifault (978) 538-5916 Email
  • Jill Panek (978) 538-5918 Email